1. Introduction

Welcome to rasta-Ai.com / rasta360.com, a website owned and operated by Ai Unika Technologies (P) Limited. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Our services include AI-based road network monitoring SAAS and PAAS products, street-view level geospatial data collection, and analysis services for road condition and asset monitoring. We are committed to protecting your privacy and ensuring the security of your personal data.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please do not use our services.

2. Information We Collect

2.1 Personal Information

• Name: To personalize your experience and for account identification.
• Email Address: For communication purposes, including sending updates and responding to inquiries.
• Phone Number: To contact you for support, updates, and verification.
• Payment Information: To process transactions securely.

2.2 Device Information

• Device Type and Model: To optimize our services for different devices.
• Operating System: To ensure compatibility and improve user experience.
• Unique Device Identifiers: For security and to prevent fraudulent activity.
• Mobile Network Information: To understand connectivity issues and provide better service.

2.3 Location Information

• Live Location: For real-time monitoring and service provision.
• GPS Data: To enhance the accuracy of our services.

2.4 Usage Data

• Pages Viewed: To understand user preferences and improve our content.
• Links Clicked: To analyze and optimize our service offerings.
• Time Spent on Pages: To assess engagement and improve user experience.

2.5 Additional Information

• ID Proof: For verification and security purposes.
• Designation: To tailor our services to your professional needs.
• Work Organization: To understand your professional context and offer relevant services.
• Work ID Card: For identification and access to certain services.

2.6 Access to Phone and 360 Camera Data

• Phone Data: Information stored on your phone that may be necessary for our services.
• 360 Camera Data: Images and videos captured using 360 cameras for comprehensive road condition monitoring.

2.7 Data Collection Devices

• Mobile Cameras: To capture images and videos for road condition monitoring.
• 360 Degree Cameras: For comprehensive visual data collection.
• Drone Cameras: For aerial data collection and analysis.
• Meta Data: Collecting metadata associated with images, videos, and other data.

2.8 Data Responsibility

We do not have knowledge of whether the data collection is occurring in restricted or sensitive areas. The responsibility for ensuring that data collection complies with local regulations and restrictions lies entirely with the field personnel or authority conducting the survey. Ai Unika Technologies (P) Limited is not liable for data collection in restricted places.

3. How We Use Your Information

3.1 To Provide and Improve Our Services

• Maintain and Enhance Services: Ensure the smooth operation of our services and improve them based on user feedback.
• Personalize Your Experience: Tailor our services to meet your preferences and needs.
• Develop New Features and Products: Innovate and expand our offerings to better serve you.

3.2 Communication

• Send Updates and Marketing Materials: Keep you informed about our services, new features, and promotional offers.
• Respond to Inquiries: Provide support and answer any questions you may have.
• Customer Support: Assist you with any issues and improve your overall experience.

3.3 Analytics

• Analyze Usage Patterns: Understand how users interact with our services to improve functionality.
• Perform Market Research: Gather insights to better understand our market and inform our business strategies.

4. Sharing Your Information

4.1 With Service Providers

• Facilitate Our Services: Ensure the efficient operation of our services.
• Provide Customer Support: Offer timely and effective assistance.
• Perform Analytics and Market Research: Gain insights and enhance our offerings.

4.2 Legal Requirements

• Compliance with Legal Obligations: Adhere to laws, regulations, and legal processes.
• Protecting Rights and Safety: Safeguard our rights, privacy, safety, or property, and that of our users or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. This includes:

• Operational Purposes: Ensuring the continuity and quality of our services.
• Legal and Regulatory Compliance: Adhering to applicable laws and regulations.
• Business and Analytical Needs: Supporting business operations and improving our services.

6. Security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Securing data transmission and storage.
• Access Controls: Restricting access to authorized personnel only.
• Regular Audits: Conducting security audits and assessments.

However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

7. Your Rights

7.1 Access and Update

You have the right to access and update your personal information. This includes:

• Reviewing Your Information: Checking the personal data we hold about you.
• Updating Your Details: Correcting any inaccuracies in your information.

7.2 Deletion

You can request the deletion of your personal information, subject to certain legal obligations. This includes:

• Erasure Requests: Asking us to delete your personal data.
• Legal Compliance: Retaining information as required by law.

7.3 Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails. This includes:

• Email Subscriptions: Managing your preferences for receiving marketing emails.
• Promotional Offers: Opting out of receiving promotional materials.

8. Cookies and Tracking Technologies

8.1 Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. This includes:

• Session Cookies: Enabling essential functions of the website.
• Persistent Cookies: Remembering your preferences and improving user experience.

8.2 Types of Cookies

• Essential Cookies: Necessary for the operation of our website.
• Analytical/Performance Cookies: Help us understand how our website is used and improve its performance.
• Functionality Cookies: Remember your preferences and enhance your experience.
• Targeting Cookies: Used to deliver relevant advertisements and track ad performance.

8.3 Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services. This includes:

• Browser Settings: Adjusting your browser settings to manage cookie preferences.
• Cookie Preferences: Using our website’s cookie management tools to control cookie usage.

9. Third-Party Services

Our services may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third-party sites. This includes:

• External Links: Accessing third-party websites through links on our site.
• Third-Party Integrations: Using third-party services integrated with our platform.

We recommend reviewing the privacy policies of these third-party websites and services.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. This includes:

• Parental Consent: Ensuring that we do not collect information from children without parental consent.
• Data Deletion: Removing any personal data of children under 13 from our records.

11. International Data Protection

We comply with international data protection regulations, including the General Data Protection Regulation (GDPR) for users in the European Union and data protection regulations in the American region. This includes:

• GDPR Compliance: Adhering to GDPR principles for data protection and privacy.
• American Data Protection Laws: Following relevant data protection regulations in the United States.

12. Incidents, Accidents, and Malpractice

12.1 Responsibility

Ai Unika Technologies (P) Limited will not be responsible for any incidents, accidents, fraud, or malpractice that occur due to the actions of our employees, interns, channel partners, vendors, third parties, cyber attackers, hackers, or fraudulent individuals. The responsibility for such actions lies solely with the respective individuals involved. This includes:

• Employee Actions: Incidents caused by employees or interns.
• Third-Party Actions: Malpractice by channel partners, vendors, or other third parties.
• Cybersecurity Incidents: Fraud or attacks by cyber attackers or hackers.
• Individual Responsibility: Holding individuals accountable for their own actions.

12.2 Liability

Ai Unika Technologies (P) Limited is not liable for any data breaches, unauthorized access, or any other incidents caused by the aforementioned parties. The liability rests with the individuals or entities responsible for the actions.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. This includes:

• Policy Updates: Making periodic changes to reflect new practices or legal requirements.
• User Notification: Informing you of significant changes to our Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Appendix: Detailed Data Collection Practices

A. Data Collection Methods

A.1 Automated Data Collection

We use automated methods, such as sensors and cameras, to collect data on road conditions and assets. This data includes images, videos, and sensor readings. This includes:

• Sensor Data: Gathering information from sensors for accurate road condition monitoring.
• Camera Data: Capturing images and videos for visual analysis.

A.2 User-Provided Data

Users may provide data through:

• Uploading Images or Videos: Contributing visual data for analysis.
• Submitting Feedback or Reports: Providing insights and reports on road conditions.

A.3 Access to Phone and 360 Camera Data

We access the entire phone and 360 camera data, including:

• Phone Data: Information stored on your phone that may be necessary for our services.
• 360 Camera Data: Images and videos captured using 360 cameras for comprehensive road condition monitoring.

A.4 Location Data Responsibility

With the location data collected, we do not have knowledge of whether the data collection is occurring in restricted or sensitive areas. The responsibility for ensuring that data collection complies with local regulations and restrictions lies entirely with the field personnel or authority conducting the survey. Ai Unika Technologies (P) Limited is not liable for data collection in restricted places. This includes:

• Field Responsibility: Ensuring compliance with local laws and regulations during data collection.
• No Liability: Acknowledging that Ai Unika Technologies (P) Limited is not responsible for unauthorized data collection in restricted or sensitive areas.

B. Data Use Details

B.1 Improving Road Safety

Collected data is analyzed to identify and address road safety issues. This includes:

• Safety Analysis: Examining data to detect potential hazards and improve safety measures.
• Preventive Measures: Implementing strategies to mitigate identified risks.

B.2 Infrastructure Planning

We use data to assist in urban planning and infrastructure development. This includes:

• Urban Development: Supporting the planning and development of road infrastructure.
• Asset Management: Assisting in the maintenance and management of road assets.

C. Data Sharing and Monetization

C.1 Anonymized Data

We may share anonymized data with third parties for research and development purposes. This includes:

• Research Collaboration: Working with research institutions to improve our services.
• Data Insights: Providing anonymized data to enhance understanding and innovation.

C.2 Commercial Use

We reserve the right to use collected data for commercial purposes, including selling anonymized data to third parties. This includes:

• Data Licensing: Offering data insights to third parties for commercial applications.
• Market Analysis: Using data to inform market strategies and business decisions.

D. User Control and Consent

D.1 Data Access

Users can request access to their data at any time. This includes:

• Information Requests: Asking for details about the data we hold about you.
• Data Copies: Requesting copies of your personal data.

D.2 Withdrawal of Consent

Users can withdraw consent for data collection by contacting us. This may limit the functionality of our services. This includes:

• Consent Withdrawal: Stopping the collection and processing of your data.
• Service Impact: Understanding the potential impact on service availability and performance.

E. Legal Compliance and Dispute Resolution

E.1 Compliance with Laws

We comply with applicable data protection laws and regulations, including the Information Technology Act, 2000, and the Rules thereunder, as well as the GDPR and relevant regulations in the American region. This includes:

• IT Act Compliance: Adhering to Indian data protection laws and standards.
• GDPR Compliance: Following GDPR principles and requirements for data protection.
• American Data Protection Laws: Ensuring compliance with U.S. data protection regulations.

E.2 Judicial Matters

All judicial matters arising from this Privacy Policy will be resolved exclusively in the courts of Pune, India, and will be limited to Indian jurisdiction. This includes:

• Jurisdiction: Agreeing that any legal disputes will be handled in Pune, India.
• Legal Proceedings: Understanding that legal matters are subject to Indian laws.

E.3 Dispute Resolution

Any disputes arising from this Privacy Policy will be resolved through arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996. This includes:

• Arbitration Agreement: Agreeing to resolve disputes through arbitration.
• Arbitration Process: Following the procedures outlined in the Arbitration and Conciliation Act.

F. Additional Information for International Users

F.1 Data Transfer

Your information may be transferred to—and maintained on—servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. This includes:

• International Transfers: Understanding that data may be stored and processed in different countries.
• Data Protection: Ensuring that your data is protected according to applicable laws and standards.

F.2 Compliance with Global and Regional Standards

In addition to compliance with Indian and American data protection laws, Ai Unika Technologies (P) Limited also adheres to global best practices and industry standards to ensure data privacy and protection. These include, but are not limited to:

• Global Intellectual Property Act: Adhering to global standards and best practices related to intellectual property rights, including patents, trademarks, and copyrights.
• International Highway Engineering Codes: Following globally recognized guidelines and standards in highway engineering and road infrastructure development.
• Research Methodologies and Practices: Implementing global best practices in research methodologies related to road condition monitoring and asset management.

F.3 Supplementary Compliance Frameworks

We align our data protection practices with additional global compliance frameworks, including:

• General Data Protection Regulation (GDPR): Ensuring compliance with the GDPR principles and requirements when dealing with data subjects in the European Union.
• American Data Protection Laws: Following relevant data protection regulations in the United States, including the California Consumer Privacy Act (CCPA) where applicable.
• Global Compliance Initiatives: Engaging in global data protection compliance initiatives to ensure alignment with international standards.

G. Additional Clauses for Specialized Sectors

G.1 Highway Engineering and Road Condition Monitoring

Methodologies: Adhering to industry-standard methodologies and codes for highway engineering, road design, and road condition monitoring.

• Data Use: Ensuring that the data collected for road condition monitoring is utilized solely for infrastructure development, maintenance, and enhancement purposes.

G.2 Research and Innovation

Research Data: Collecting and utilizing research data strictly for analytical purposes to improve road infrastructure and asset monitoring capabilities.

• Innovative Practices: Implementing innovative practices and new technologies in road condition monitoring while maintaining data privacy and security.

H. Data Retention Policy

H.1 Retention Periods

Personal information will be retained for as long as necessary to fulfil the purposes for which it was collected or as required by law.

H.2 Data Disposal

We ensure secure disposal of personal data that is no longer needed.

I. Privacy Impact Assessments

I.1 Impact Assessments

We conduct regular privacy impact assessments to evaluate the impact of new technologies and practices on user privacy.

I.2 Stakeholder Involvement

Engaging stakeholders in assessing privacy implications helps ensure that user privacy is prioritized.

J. Miscellaneous Clauses

J.1 Severability

If any provision of this Privacy Policy is found to be invalid or unenforceable, the remainder shall continue to be valid and enforceable.

J.2 Interpretation

This Privacy Policy will be interpreted in accordance with applicable laws and regulations.

Additional Clauses for Specialized Sectors

K. Highway Engineering and Road Condition Monitoring

• Methodologies: Adhering to industry-standard methodologies and codes for highway engineering, road design, and road condition monitoring.
• Data Use: Ensuring that the data collected for road condition monitoring is utilized solely for infrastructure development, maintenance, and enhancement purposes.

L. Research and Innovation

• Research Data: Collecting and utilizing research data strictly for analytical purposes to improve road infrastructure and asset monitoring capabilities.
• Innovative Practices: Implementing innovative practices and new technologies in road condition monitoring while maintaining data privacy and security.

M. Data Retention Policy

• Retention Periods: Personal information will be retained for as long as necessary to fulfil the purposes for which it was collected or as required by law.
• Data Disposal: We ensure secure disposal of personal data that is no longer needed.

N. Data Retention Policy

• Retention Periods: Personal information will be retained for as long as necessary to fulfil the purposes for which it was collected or as required by law.
• Data Disposal: We ensure secure disposal of personal data that is no longer needed.

O. Privacy Impact Assessments

• Impact Assessments: We conduct regular privacy impact assessments to evaluate the impact of new technologies and practices on user privacy.
• Stakeholder Involvement: Engaging stakeholders in assessing privacy implications helps ensure that user privacy is prioritized.

P. Miscellaneous Clauses

• Severability: If any provision of this Privacy Policy is found to be invalid or unenforceable, the remainder shall continue to be valid and enforceable.
• Interpretation: This Privacy Policy will be interpreted in accordance with applicable laws and regulations.

Y. Contact Information

For any questions, concerns, or requests regarding your data or this Privacy Policy, please contact us at:

AA. Review and Acknowledgment

By using rasta-Ai.com and our services, you confirm that you have read, understood, and agree to the terms of this Privacy Policy.

Effective Date: 13/06/2024